Account Manager-
An Account Manager is a technical professional responsible for managing user accounts on multi-user computer networks or operating systems. Their main tasks include:
- Creating user accounts: Setting up new accounts for employees, clients, or other authorized users, assigning proper access rights and permissions based on their roles.
- Maintaining account security: Ensuring that user accounts are secure by enforcing password policies, managing authentication methods (e.g., two-factor authentication), and regularly reviewing access privileges.
- Monitoring user activity: Keeping track of account usage to detect unauthorized access, unusual Behavior, or security breaches.
- Updating records: Keeping detailed logs and documentation about who has access to what, when accounts are created, modified, or deleted.
- Deactivating accounts: Disabling or removing accounts of users who no longer need access, such as former employees, to maintain system integrity.
- Supporting users: Helping users with account-related issues like password resets, access problems, or permissions requests.
- Compliance: Ensuring that account management follows organizational policies and regulatory requirements (e.g., GDPR, HIPAA).
Related Skills & Tools
- Familiarity with operating systems like Windows Server, Linux, or Unix.
- Experience with directory services like Active Directory or LDAP.
- Knowledge of access control models (RBAC, DAC).
- Use of account management tools and software (e.g., user management consoles, identity management systems).
Difference in Other Contexts
- In business or sales, an “account manager” refers to someone who manages client relationships rather than user accounts in a computer system.
